Q&A on Employee Relations with Cara Pawlisch

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1. Cara, can you please explain your role at The Hanover Group Insurance to us? CP: I am currently the AVP, Human Resources with responsibility for shared services in the realms of Employee Relations and HR Generalist support. I was hired by The Hanover in November 2009 to design, build, and implement a "frontline HR generalist" shared services function, and have since integrated training delivery as well. The Hanover is an innovative, high-growth specialty insurer with a good deal of M&A ac...

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