Tiger takes over the reins at Genpact

Rakesh Sangani

Genpact announced that effective from June 17, 2011, NV "Tiger" Tyagarajan will become the President and Chief Executive Officer of the company and will be appointed to the Board of Directors. Tyagarajan, the current Chief Operating Officer of Genpact, succeeds Pramod Bhasin who has decided to step down as CEO and member of the Board and become Non-Executive Vice Chairman of the company.

"Tiger is a superb choice to lead Genpact to its next phase of growth and development," said Robert Scott, Chairman of the Board. "To have someone of Tiger’s talent and experience ready for this role is a testament to Genpact’s deep leadership bench and the strength of its succession planning process."

Point of View

Tiger was the obvious choice to take over from Pramod Bhasin and we wish him all the best in his new role. These shoes will be difficult ones to fill, and Tiger must deal with the integration challenges, acquisition speculation and the traumas that come with being owned by private equity (Oak Hill Capital Management and General Atlantic).

We expect that Tiger will have challenging targets in his new role that primarily involve raising the Genpact share price, improving margins and enabling sustainable double digit growth. Genpact will try to achieve this through moving from horizontal finance & accounting services to vertical domain specific services, and combine this with a more integrated offering with strong consulting and IT capability.
Genpact will need to follow up the recent transactions with further acquisitions to provide the integrated offering and domain excellence across industries!