SSON Impact Awards - The Winners Series Posts

Join us on this weekly column as we feature the trophy-winning case studies of the SSON Impact Awards.
Here we share an edited version of Woolworth Group’s winning application for the Transformation & Change Management Impact award in Australia.
Here we share an edited version of Lions winning application for the Business Resilience Impact Award recognised at the Australasian Shared Services & Outsourcing Week.
Here we share an edited version of Asahi Beverages’ winning application for the Customer Centricity Impact award in Australia.
Our multi-year structured journey to create value through data, make operations frictionless & create future ready people started with building relevant skills, creating business impact & repeating the cycle again.
SAP Global HR Service Delivery (GSD) is an organization within the Human Resources Board Area of SAP.
In 2018 and after 15 years of having a manual travel system, Ecopetrol wanted to innovate in the customer experience by embarking on a winning business transformation.
It was envisaged that the future AECOM organization will be a lower-risk, higher-return business focused on its industry-leading professional services capabilities.
To address the complexity of the process along with the vast amount of manual effort, the GSI finance team executed a complete transformation of the financial process to improve efficiency and productivity.