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As a part of SSON's 2024 Shared Service and Outsourcing Week, SSON was honored to announce the winners of the 2024 SSON North American Impact Awards.
These awards reflect the admirable work of teams that have surpassed industry standards in their organizational initiatives. From customer service to business resilience, it was wonderful to highlight members of our community who have gone above and beyond.
The sheer quality of the applications compelled us to further showcase this year's winners, starting with the Automation Impact Award winner, PayPal. Read on to learn how Eric Harding and Cris Taylor led an automation initiative that resulted in a 96.8% case quality average.
Looking to get involved in SSON's Impact Awards? Be sure to submit your application for the SSON Intelligent Automation Impact Awards: applications close May 3rd! Categories include Best in Class Center of Excellence, Most Innovative Automation Project, and Outstanding Automation Project.
It is free to apply, so what are you waiting for? Don't miss out on the chance to have your achievements recognized and celebrated!
