Lessons, you say? From that circus called a U.S. presidential election? Believe it or not, the high jinks of the candidates provide great learnings for shared services and outsourcing leaders. Here are my top 10:
Invest in a ground strategy. Obama relatively quietly covered all his bases on the ground while the other chap’s camp did swish donor dinners. The lesson here? Hearts and minds count. While picking off the big cats is important, it’s the vote of the business line le...
