A Phased Model: Learning How To Work With Shared Service Centers
Whatever choice is made make sure you understand the maturity level of all the stakeholders.
If you are transitioning from a business group organization with self-contained business units and divisions, you will face a learning curve in learning to work effectively with a shared services organization (SSO). To be successful, the concept needs to be understood and aligned by all stakeholders, namely corporate, the shared services organization and the customers (business units).
An evolutionary path of Shared Services
As with the start-up of any divisional organization form or business...
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