The Year of the Shared Services Center

Deborah Kops

I declare this year "The Year of the Shared Services Center." There’s a phenomenon going on that the sourcing numerologists are just starting to surface—a trend towards pursuing shared services as a first sourcing step, as opposed to diving into the proverbial deep end with outsourcing. Why now, when outsourcing is seemingly a quicker way to get to value, deploying someone else’s capital, and the providers are still doing deals in order to get to scale? Think back to...
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