I declare this year "The Year of the Shared Services Center."
There’s a phenomenon going on that the sourcing numerologists are just starting to surface—a trend towards pursuing shared services as a first sourcing step, as opposed to diving into the proverbial deep end with outsourcing. Why now, when outsourcing is seemingly a quicker way to get to value, deploying someone else’s capital, and the providers are still doing deals in order to get to scale?
Think back to...
