Big Data, GenY, GBS – what are leading organizations doing?

SSON News and Analysis
Posted: 10/01/2012

SSON regularly takes a poll of our SSO Week audiences around the world. In Asia, earlier this summer, we asked delegates what was important to them; where they were focusing resources; how their BPO partnerships were evolving – and more. Interesting outcomes: over half our audience in Singapore ran captive models; nearly a quarter of

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SSON News and Analysis
Posted: 10/01/2012

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