GBS as the Engine for Digital Transformation [survey]

Global Business Services and Digitization

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SSON Network

GBS digitization

Global Business Servioces remains one of the most popular models for global Shared Services organizations. Now, more than ever, GBS lends itself to leveraging intelligent automation, data analytics, and global process ownership to deliver optimized services.

This survey analyzes the extent to which modern GBS are aligned to, and drive, the enterprise digitization agenda; and asks how 'digitization' is reflected in GBS' own operating model.

Please share your insights by taking the survey here: