Global Business Services: Transformation Driver & Digital Enabler

What's The True State of GBS?



Barbara Hodge
05/03/2018

Global Business Services (GBS) is commonly and consistently held up as the “Holy Grail”, to which all Shared Services organizations should strive. And yet the actual definition and characteristics of GBS vary greatly – and few have actually achieved what might be regarded as “textbook GBS".  Most advocates agree that Global Business Services is a more evolved version of the Shared Services model and one that provides an enhanced view of and impact to the business. 
TO READ THE FULL STORY