SSON Glossary: Facilities Management
Facilities management is the day-to-day operations necessary to ensure a workplace, or physical work environment, is supporting an organization's goals.
Enterprise Experience Management: The Next Frontier for Global Business Services
September 15 by Janet Ramey, Bob Cecil and Mike Mitchell
The COVID-19 pandemic further fueled the need for experience management. Employee well-being and staying competitive with new ways of interacting virtually with all stakeholders have taken center sta...
