SSON Glossary: Global Business Services (GBS)
What is Global Business Services?
Global Business Services (GBS) is a more matured and integrated version of the shared services model. It controls the delivery of business support functions to the core business through multiple service delivery models on a truly global basis. It is one of the hottest areas of corporate development in driving optimized performance across business support services.
Today, GBS is often the delivery engine for digital transformation, an industry that's projected to grow dramatically from USD 1.8 trillion in 2022 to 2.5 trillion in 2025, besides being the #1 priority for most boards and CEOs.
Interested in becoming certified in GBS? Visit our Certification page today!
Check out our latest Global Business Services content below!
It’s Time for GBS Leaders to Act Like Venture Capitalists
October 02 by Bob CecilView the Article: ' It’s Time for GBS Leaders to Act Like Venture Capitalists ' Learn more Today!
Redefining Service Excellence: Ask The Expert
October 01 by SSO NetworkView the Article: 'Redefining Service Excellence: Ask The Expert, Learn More Today!
GBS Lacks the X-Factor
September 23 by Deborah KopsView the Article, 'GBS Lacks the X-Factor,' Learn More Today!
How the Middle East Is Leapfrogging Shared Services Maturity with AI
September 04 by Heather KingView the Article Today: 'How the Middle East Is Leapfrogging Shared Services Maturity with AI ' Learn More Today!
GBS Needs a New Boss
September 02 by Deborah KopsView the Article, 'GBS Needs a New Boss', Learn More Today!
Rethinking Location Strategy: Ask the Expert
August 29 by SSO NetworkView the Article: 'Rethinking Location Strategy: Ask the Expert' Learn more Today!
Everyday Entrepreneurship
August 28 by Edesio SantanaView the Article: 'Everyday Entrepreneurship', Learn More Today!
7 Key Considerations to Shape Your Location Strategy
August 26 by Beth BrownView the infographic, ' 7 Key Considerations to Shape Your Location Strategy.' Learn more today!
How to Align your SSC with the Wider Enterprise
July 25 by Beth BrownView the Article "How to Align your SSC with the Wider Enterprise." Learn more today!
Leading Across Borders: Lessons from a Career Spanning Brazil to Poland
July 24 by Edesio SantanaView the Article "Leading Across Borders: Lessons from a Career Spanning Brazil to Poland" Learn more today!
Front Office Services in GBS: Ask the Expert
July 23 by SSO NetworkView the Article "Front Office Services in GBS: Ask the Expert" Learn more today!
Nearshoring, Risk, and Resilience: Ask the Expert
July 16 by SSO NetworkView the Article "Nearshoring, Risk, and Resilience: Ask the Expert." Learn more today!