SSON Glossary: GBS
Tage Smith on Leading Transformation & Fostering Inclusivity
February 17 by Tage Smith
A leadership profile of Tage Smith on transformation, inclusive teams, and empowering the next generation of women shaping the future of GBS.
The 30-Year Evolution of Shared Services: Stability Through Constant Change
February 11 by SSO Network
Download The 30-Year Evolution of Shared Services for strategic insights for GBS leaders navigating transformation today.
Pump up the Volume : 5 Actions to Create a More Agile GBS
February 03 by Bob Cecil
AI is reshaping SG&A cost efficiency. Discover 5 actions for GBS leaders to leverage volume growth, manage volatility, and optimize cost structures.
Ashlie Crosby on Leading with Purpose in a Transforming World
February 02 by Ashlie Crosby
Ashlie Crosby shares her journey in finance, resilience through change, and how she’s leading Mastercard GBS with purpose and innovation.
Caroline Basyn on Tech, Talent, and the Power of Inclusive Cultures
January 19 by Caroline Basyn
Insights from Caroline Basyn on digital transformation, inclusive leadership, and the power of diverse teams shaping the future of GBS.
Special New Year's Edition | Reflecting on 2025
January 15 by Mauro Portela
A personal reflection on AI acceleration, trust, and what 20 years of cross-functional leadership taught Mauro Portela about the future of work.
What’s Next for GBS in 2026? Here’s What You Need to Know
January 07 by Beth Brown
GBS in 2026: Explore AI-driven transformation, data insights, and flexible workforce models.
Deborah Kops on GBS Careers, Hard Truths, and Leadership
January 06 by Deborah Kops
Deborah Kops discusses her rich GBS career journey and the hard-earned lessons she has gained along the way.
5 Questions That Will Keep Your GBS Relevant in 2026 & Beyond
November 03 by Beth Brown
Read the latest from SSOW Autumn, as Tom Bangermann breaks down the future of GBS.
SSOW 2026 Teaser Trailer: 30 Years of Shared Services & GBS Excellence
October 03 by SSO Network
Get a sneak peek of what SSOW 2026 has in store- as SSON celebrates the event's 30th anniversary!
Egypt’s Engine Room: How Cairo Is Rewiring Shared Services for the Middle East
September 17 by Heather King
View The Article: ' Egypt’s Engine Room: How Cairo Is Rewiring Shared Services for the Middle East ,' Learn More Today!
Marketing in the Age of Noise: Authenticity as Competitive Edge
August 20 by Edesio Santana
View the article 'Marketing in the Age of Noise: Authenticity as Competitive Edge', Learn more today!
