SSON Glossary: Generative AI
Generative AI is a type of artificial intelligence that enables machines to generate new content or data, such as text, images, or even entire applications. Unlike other types of AI, such as predictive or prescriptive AI, which are based on existing data, generative AI creates new data or content by learning patterns and rules from existing data.
Gen AI and Free Cash: The Strategic Lens for Financial Agility
January 30 by Nishchinth Dewar
Gen AI transforms cash flow visibility, helping individuals and organizations understand free cash and build financial agility in uncertainty.
The White Canvas Moment - When Generative AI Meets GBS x.0
January 23 by Mauro Portela
Why every industry is racing to “5.0.” Explore how Generative AI creates a white‑canvas moment; shifting from optimization to designing new operating models.
The Missing Element: Making the Invisible Visible
December 05 by Mauro Portela
Why AI fails isn’t about tech, it’s about unseen data hedges. Learn how to make the invisible visible and unlock true transformation.
The Generative AI Revolution in Global Business Services- Part 2: Beyond Technology - New Models for Value Creation
November 13 by Mauro Portela
Learn about the Virtuoso Dynamic Model (VDM) and the groundbreaking concept of GBS Condominiums with Mauro Portela!
How Pearson is Applying Gen AI to Elevate Candidate and Employee Experiences
January 30 by Alex Roberts
Learn here how Pearson is Applying Gen AI to Elevate Candidate and Employee Experiences
Top 5 Take-Away’s From SSON’s AP Automation Virtual Summit
December 05 by Sally Fletcher
Top 5 Take-Away’s From SSON’s AP Automation Virtual Summit
The Bright Future of AI: In Conversation with Pascal Bornet
July 09 by Pascal Bornet
Pascal Bornet boasts over 25 years of consulting experience as well as authoring two books, Intelligent Automation and Irreplaceable. Drawing on his wealth of knowledge, Pascal sat down with SSON, at...
Generative AI in Shared Services: One Year On
June 20 by Beth Brown
This report will help you understand how SSOs and GBS are leveraging generative AI to boost productivity, streamline functions, and enrich customer experience. Discover key trends, implementation stra...
Is GBS the Saviour for Generative AI?
April 16 by Bob Cecil
Bob Cecil discusses how GBS/ SSO organizations may be the key to generative AI truly breaking into the business landscape. Despite the undeniable buzz, efficiently implementing the technology on an en...
Advanced Analytics & AI: A Game Changer For Our Industry
March 18 by Beth Brown
This February, SSON was delighted to host the 2024 Autonomous Enterprise Virtual Summit. SSON was joined by Dr. Ansgar Thiessen, the Global Head of Operational Excellence at Swiss Re, for his session...
The Executive Series: Eckard Eberle, CEO, Siemens GBS on Generative AI
February 20 by Sally Fletcher
Welcome back to a brand-new season of SSO Next. This season we’re talking to GBS C-Suite and global leaders about topics dear to their heart. Opening the series is Eckard Eberle, CEO, Siemens Global B...
A Beginner’s Guide to Generative AI in Recruiting
November 03 by Evan Beebe
The following beginner’s guide to generative AI in recruiting will explore the opportunities generative AI is creating for recruiters and how they can adopt it in their daily routine.
