The Executive Series: Eckard Eberle, CEO, Siemens GBS on Generative AI

Add bookmark

Welcome back to a brand-new season of SSO Next. This season we’re talking to GBS C-Suite and global leaders about topics dear to their heart. Opening the series is Eckard Eberle, CEO, Siemens Global Business Services. Consistently one of the most innovative GBS’s in the world, Siemens are known for being at the forefront of digitalization and are one of the few to have applied Generative AI widely to their GBS. In this episode, Eberle talks us through how Siemens have applied Gen AI in their customer service and employee experience activities, giving his advice and vision for those wanting to tackle something similar.   


Latest Webinars

Evolving AP into a Spend Management Engine: How Sourcing, Contracts & Procurement Drive Real Value

2026-01-22

10:00 AM - 10:45 AM EST

Facing rising costs, supply chain volatility, and constant uncertainty, finance leaders know efficie...

Clean Core, Clean AP: Modernizing Invoice Processing for S/4HANA

2026-01-15

03:00 PM - 04:00 PM GMT

As Shared Services and GBS organizations accelerate their SAP S/4HANA transformations, many leaders...

E-invoicing in GBS - A Roadmap to Efficiency, Accuracy & Transformation

2025-12-11

10:00 AM - 11:00 AM EST

Despite restructuring and technological advancements, invoice processing still suffers from manual i...

Recommended