The Executive Series: Eckard Eberle, CEO, Siemens GBS on Generative AI

Add bookmark

Welcome back to a brand-new season of SSO Next. This season we’re talking to GBS C-Suite and global leaders about topics dear to their heart. Opening the series is Eckard Eberle, CEO, Siemens Global Business Services. Consistently one of the most innovative GBS’s in the world, Siemens are known for being at the forefront of digitalization and are one of the few to have applied Generative AI widely to their GBS. In this episode, Eberle talks us through how Siemens have applied Gen AI in their customer service and employee experience activities, giving his advice and vision for those wanting to tackle something similar.   


Latest Webinars

Powering the Future of Indirect Tax: Connected Compliance, Driven by Intelligence

2026-10-20

10:00 AM - 10:45 AM BST

VAT compliance is entering a new era, and it's a preview of what's coming across indirect tax more b...

Your Contracts Said One Thing. Your Invoices Say Another. Let's Fix That.

2026-10-20

11:00 AM - 11:30 AM EDT

How much of your AP process depends on information you can't easily access – buried in contracts, sc...

Data-Driven Finance. AI-Powered Order-to-Cash

2026-10-14

10:00 AM - 10:45 AM EDT

Shared services organizations are under pressure to improve cash flow, reduce costs, and deliver bet...

Recommended