The Executive Series: Eckard Eberle, CEO, Siemens GBS on Generative AI

Add bookmark

Welcome back to a brand-new season of SSO Next. This season we’re talking to GBS C-Suite and global leaders about topics dear to their heart. Opening the series is Eckard Eberle, CEO, Siemens Global Business Services. Consistently one of the most innovative GBS’s in the world, Siemens are known for being at the forefront of digitalization and are one of the few to have applied Generative AI widely to their GBS. In this episode, Eberle talks us through how Siemens have applied Gen AI in their customer service and employee experience activities, giving his advice and vision for those wanting to tackle something similar.   


Latest Webinars

Redefining Finance Value: Key Insights from SSOW Europe 2026

2026-05-27

10:00 AM - 10:45 AM BST

SSOW Europe 2026 is set to challenge how GBS defines value in an AI-driven world. But, for finance l...

Avoiding Buyer’s Remorse in E-Invoicing Compliance

2026-05-12

02:00 PM - 02:45 PM BST

With the mandatory B2B E-Invoicing mandate going live for France and Germany in September 2026 and J...

AI-Driven Invoice Automation with Basware’s Invoice Lifecycle Management

2026-05-06

03:00 PM - 03:30 PM BST

Stop letting manual invoice processes slow your business. Hand-keying, approval bottlenecks, and dis...

Recommended