SSON Glossary: Governance
Governance, in the business context, is the system of rules, practices, and processes by which a business is governed.
Greenwashing: The Negative Consequence of Poor ESG Management
June 23 by Evan Beebe
This article aims to explain what greenwashing is and how it is detrimental to those organizations that do it.
AECOM’s GPO Journey: Lessons on Stakeholders, Governance and Influence
April 04 by April Zaneli Solie
How AECOM's GBS found success by letting Global Process Owners (GPOs) lead the change in the processes and own the outcomes.
A Beginner’s Guide to ESG in Shared Services and GBS
March 15 by Evan Beebe
ESG has become a requisite for businesses in 2023. SSON Digital is taking you through the role shared services organizations and GBS can take to become ESG leaders for their business.
How Establishing a Governance Model Helps Outsourcing Accounts Receivable
September 14 by SSON Editor
According to SSON Research & Analytics data, 57% of AR teams voted that bringing in automation to help with manual tasks is a top objective for the year.
Best Practice GBS Governance in 3 Steps
May 28 by Chris McCann
Creating the perception of a servant leader rather than someone trying to take over will lay the foundation for governance based on trust
Ten Commandments of Automation Security
January 12 by SSON Editorial
Discover the top ten automation security principles that are essential to create a secure RPA implementation program. RPA platforms have a subtly different security profile as compared to traditional...
Top Tips for Successful Shared Services Governance
September 21 by Simon BrownUnderstanding Service Proposition Documents and Service Level Agreements; do’s and don’ts for introducing SLAs or Operating Level Agreements; what should a good SLA include and how should you brand it...
