SSON Glossary: Governance
Governance, in the business context, is the system of rules, practices, and processes by which a business is governed.
Governance as the Structure for Change
April 23 by Edesio SantanaDiscover how governance connects people, processes, and data to make transformation coherent, accountable, and sustainable – beyond paperwork and silos.
Sustaining Awareness During Growth
April 16 by Edesio SantanaHow success can weaken governance, create blind spots in organizations and personal lives, and why vigilance matters most during growth.
Standards and Guardrails in Governance
March 31 by Edesio SantanaWhy standards and governance guardrails matter: how consistent rules prevent drift, ensure fairness across global teams, and keep transformation on track.
Invisible Hierarchies and Governance
March 03 by Edesio SantanaExplore the dynamics of governance in organizations, highlighting the visible structures and invisible hierarchies that shape accountability and recognition.
Embedding Governance in Organizational Strategy
February 20 by Edesio SantanaThe rise and fall of Credit Suisse shows how overlooked governance can quietly erode trust and long-term success, even in the most prestigious institutions.
Data Governance: From Oversight to Orchestration
December 12 by Edesio SantanaA reflection on why enterprises must evolve governance from control to orchestration, ensuring trust, alignment, and meaningful decisions in the age of AI.
Double-Hatting in GBS: Agility or Exhaustion?
November 07 by Deborah KopsDiscover when double-hatting drives GBS agility, and when it backfires. Learn how to use it strategically to build stronger, smarter teams.
Greenwashing: The Negative Consequence of Poor ESG Management
June 23 by Evan BeebeThis article aims to explain what greenwashing is and how it is detrimental to those organizations that do it.
AECOM’s GPO Journey: Lessons on Stakeholders, Governance and Influence
April 04 by April Zaneli SolieHow AECOM's GBS found success by letting Global Process Owners (GPOs) lead the change in the processes and own the outcomes.
A Beginner’s Guide to ESG in Shared Services and GBS
March 15 by Evan BeebeESG has become a requisite for businesses in 2023. SSON Digital is taking you through the role shared services organizations and GBS can take to become ESG leaders for their business.
How Establishing a Governance Model Helps Outsourcing Accounts Receivable
September 14 by SSONAccording to SSON Research & Analytics data, 57% of AR teams voted that bringing in automation to help with manual tasks is a top objective for the year.
Best Practice GBS Governance in 3 Steps
May 28 by Chris McCannCreating the perception of a servant leader rather than someone trying to take over will lay the foundation for governance based on trust
