SSON Glossary: Leadership Development
Leadership development is the training, mentorship and resources a business establishes to expand the capacity of individuals in leadership roles to perform their duties.
Fearless Leadership in Uncertain Times
July 15 by Edesio Santana
Fearless leadership in uncertain times: how courage, resilience, diversity, and collaboration helped transform crisis into opportunity during a TEDx journey.
Volunteering as Leadership Training
July 08 by Edesio Santana
How IBM’s Service Corps turned skills-based volunteering into a leadership development engine that delivered social and business impact.
Human‑Centric Leadership in a Skills-Short Environment
June 23 by Dr Kym Davis
Human‑centric leadership drives performance by prioritising empathy and trust – unlocking talent, supporting wellbeing, and enabling sustainable, reg
Leadership Lessons in Technological Change
May 29 by Edesio Santana
Leadership lessons on driving digital transformation through inclusion, reskilling, and ethical leadership.
Kim Skanson on The Power of Positive Perspective, Collaboration, and Mentorship
March 23 by Kim Skanson
Kim Skanson shares leadership lessons on positive perspective, collaboration, and mentorship, and how inclusive, people-first leadership drives growth in GBS.
"Think Like a CFO" with Michael van der Ploeg
November 19 by Michael van der Ploeg
Michael van der Ploeg shares his journey to GBS, fostering end-to-end processes and team skills to boost collaboration and results.
Agile Leadership in GBS: Leading Through Uncertainty and Change
June 04 by Sher Downing
Sher Downing explores three key principles for GBS leaders navigating today's complex business landscape and a period of uncertainty.
GBS Careers Part Three
May 14 by Sally Fletcher
This episode is the 3rd in our careers focused series, recorded on-site at Shared Services & Outsourcing Week America, SSON’s largest event.
Navigating Leadership: The Danger of Autocracy
February 10 by Rob Jackson
Autocratic, parenting leadership at work has a shelf-life; short-term control creates long-term resentment.
Building GBS Leaders of Tomorrow
January 27 by Dr. Sumit Mitra
In today’s rapidly evolving global landscape, the need for resilient, adaptive, and innovative leaders has never been more urgent.
How to Reduce Job Hopping in Shared Services
September 26 by Chris Gunning
In the third "Ask the Expert" column, Chris Gunning analyzes three reasons why job hopping might be frequent at your shared services organization.
Five Steps Leaders Can Take To Overcome Stress
August 23 by Josh Steele
What changes can you make in your leadership of self and others to calm your inner critics and unleash maximum potential?
