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What increasingly defines success is the delivery of meaningful commercial value. The lesson is: engage your business partners first. As shared services becomes more strategically important to business operations, leaders are required to develop broader-based general manager skills, instead of the legacy linear functionality of old. Today’s SSO leaders need a strong customer orientation and the cultural sensitivity and global DNA to operate effectively in an increasingly multi-site, mu...

Latest Webinars

Germany’s 1 January 2027 E-Invoicing Deadline: Timely Guidance for Time-Crunched Leaders

2026-07-30

03:00 PM - 03:45 PM CET

Germany's phased e-invoicing rollout has now entered the final stretch. The 1 January 2027 move to...

Why Shared Services and GBS Transformation Stalls and How to Overcome Change Fatigue

2026-07-20

11:00 AM - 12:00 PM EDT

Explore why shared services transformations stall and how to overcome change fatigue, align teams an...

Through Trust and Governance: How AI Agents are Redefining Accounts Payable

2026-07-15

11:00 AM - 11:45 AM EDT

Finance leaders are under increasing pressure to improve efficiency, strengthen control, and manage...

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