Survey: Knowledge-Centric SSOs Nurture Talent Through Training
During North America's largest shared services & outsourcing event, earlier this year, SSON and Scott Madden, leading consultants for HR services delivery, collaborated on a survey to find out how leading SSOs have implemented strategies to guarantee them the talent they need to support their businesses in the future. We present the core findings, below.
HR services have benefited from a big push in HR technology, which today underpins much of the automated processes that were previously hug...
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