Tough Talking: How to Commit to Operational Excellence (Part 2)

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Some Mighty and Heartfelt Lessons from a Decade in the Saddle: "Things I Wish I’d Known 10 Years Ago" Part 2: Continuous Improvement What does Continuous Improvement mean for the Shared Services and Outsourcing industry today? We chose a couple of very special SSON friends to answer this question. Both began their SSC careers in the height of the boom in the late 1990s, and collectively they have racked up over 25 years of frontline leadership experience across international brands i...

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