Shared Services & Outsourcing Network
More content by Shared Services & Outsourcing Network
30th SSOW Post-Show Report
May 18 by Shared Services & Outsourcing Network
Discover why SSOW continues to be the definitive event shaping the shared services and GBS landscape with the March 2026 SSOW Post-Show Report.
The E-Invoicing Operating Model for Multinationals
May 06 by Shared Services & Outsourcing Network
Global e-invoicing mandates are accelerating. Learn how multinationals can replace patchwork compliance with a scalable operating model.
From Cost Center to Performance Driver: Rethinking Outsourcing for KPI Impact
May 05 by Shared Services & Outsourcing Network
See how outcome-driven outsourcing turns SLAs into real KPI improvements across finance, customer service, IT, and HR.
The Automation Blind Spot: Why AI Agents Fail Without a Workforce Baseline
May 05 by Shared Services & Outsourcing Network
Most AI initiatives fail to deliver ROI. Learn how workforce baselines help Shared Services leaders uncover hidden inefficiencies and prove AI impact...
Silent Running: How GBS Leaders Are Turning AP Into a Strategic Advantage
April 29 by Shared Services & Outsourcing Network
How leading GBS organizations are turning AP fragmentation into strategic and competitive advantage.
The Global Capability Center Playbook: Building Strategic Capability at Any Sale
April 24 by Shared Services & Outsourcing Network
How leading organizations are evolving beyond traditional outsourcing to build strategic capabilities in AI, data, and product development...
AI in Accounts Receivables: From Trends to Real-World ROI
April 01 by Shared Services & Outsourcing Network
Discover how AI is transforming accounts receivable with automation, predictive analytics, and real-time insights to improve cash flow and reduce risk...
Compliance at Scale: Operating E-invoicing as a Global Program
March 30 by Shared Services & Outsourcing Network
Global e-invoicing is accelerating. Learn how to move from reactive compliance to a scalable, centralized model with this SSON Essentials Guide.
The ACA Disruption: How US Health Insurance & Indemnity Providers Can Scale Operations Amid Policy Uncertainty
March 26 by Shared Services & Outsourcing Network
The ACA Disruption: How US Health Insurance & Indemnity Providers Can Scale Operations Amid Policy Uncertainty
Rethinking Outsourcing: From Model Selection to Execution Readiness
March 24 by Shared Services & Outsourcing Network
Rethink outsourcing with a practical guide to model selection and execution readiness, helping GBS leaders scale with confidence and drive long-term value.
The AP Inflection Point: Automation, AI, and Fraud
March 16 by Shared Services & Outsourcing Network
Explore the state of AP automation, the gap between perceived and real maturity, and how finance leaders can modernise processes to enable AI-driven finance...
Beyond KPIs: The Visibility Blueprint GPOs Need to Drive AP Transformation
February 23 by Shared Services & Outsourcing Network
Move beyond KPI reporting. Discover how end-to-end visibility and agentic AI enable GPOs to drive scalable, governed AP transformation.
