G6 North America 2013: Jose Rivera on analytics' and big data's impact on shared services and outsourcing




Phil Fersht interviews Cognizant's Head of BPO, Jose Rivera, at Shared Services and Outsourcing Week [North America] 2013, on the impact of analytics and data on shared services and outsourcing strategies.

Phil Fersht interviews Cognizant's Head of BPO, Jose Rivera, at Shared Services and Outsourcing Week [North America] 2013, on the impact of analytics and data on shared services and outsourcing strategies.
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