Digitization Requires Preparing Stakeholders

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AJ Wijesinghe

AJ Wijesinghe

Digitalization in both Shared Services and enterprise is here and it's real.


So what's key to SSO leaders is to think about automation up front, and disrupt the process upstream.

Preparation is key: "You don't want to be disrupted by OTHERS," warns AJ Wijesinghe, "you want to be an advisor to the business."

#conferencetips #ideas



Barbara Hodge
Principal Analyst and Global Digital Content Editor
Shared Services and Outsourcing Network (SSON)