Intelligent Automation and Service Delivery [SURVEY]

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intelligent automation in SSO

How are SSOs and GBS optimizing IA across their operations?

Or are they?

This definitive 'industry' survey will feed SSON's 2020 State of Intelligent Automation in Shared Services and GBS report, published in May.

Please share your feedback here, and we will share the report with you.

 


Latest Webinars

Getting Ahead of Spain’s E-Invoicing Deadlines: Practical Steps for O2C and P2P Leaders

2026-10-27

03:00 PM - 03:45 PM CET

Spain's phased B2B e-invoicing rollout under Ley Crea y Crece is rapidly moving toward enforcement....

Benchmarking Your Shared Services Center: Where Do You Really Stand on Overpayments?

2026-10-21

11:00 AM - 11:45 AM EDT

Overpayments are everywhere, and we've got the data to prove it. This session pulls back the curtain...

Your Contracts Said One Thing. Your Invoices Say Another. Let's Fix That.

2026-10-20

11:00 AM - 11:30 AM EDT

How much of your AP process depends on information you can't easily access – buried in contracts, sc...

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