Intelligent Automation and Service Delivery [SURVEY]

Add bookmark
intelligent automation in SSO

How are SSOs and GBS optimizing IA across their operations?

Or are they?

This definitive 'industry' survey will feed SSON's 2020 State of Intelligent Automation in Shared Services and GBS report, published in May.

Please share your feedback here, and we will share the report with you.

 


Latest Webinars

Next-Gen GBS: Leveraging AI to Lead in the Big Finance Age

2026-02-26

10:00 AM - 11:00 AM EST

As shared services and GBS organizations take on broader mandates and higher transaction volumes, th...

How Agentic “AI Colleagues” are Transforming Shared Services

2026-02-25

11:00 AM - 11:45 AM EST

Shared services teams are being asked to cut costs, accelerate response times, and improve employee...

Craft a Right-fit Target Operating Model for Finance with aTOM

2026-02-11

12:00 AM - 12:00 AM GMT

The Finance function today is rich with potential — but much of that potential is trapped in fragmen...

Recommended