Leadership is top trend in shared services
It's not about "how" – it's about "how effective".
Mike Colicchio, Chairman of Shared Services & Outsourcing Week Europe 2012 summarizes key trends in Europe. Where in the past it was all about tactics – "How do we do this?" – today, success is all about leadership – "How effective are you? How do you energize people? How do you move the project forward?"
He points to Russell Reynolds’s presentation, which listed the characteristics of shared services leaders that today's executive search firms are looking for. Unfortunately, these traits are not yet present, and there is a gap to be filled.
Watch the interview to get Mike's thoughts on technology, innovation, and the all-American hotdog!