Future of Work

For leaders of GBS organizations, the talent discussion remains front and center. Whether you’re accountable for all HR operations globally, or spearheading the creation and systematization of infrast...

SSON Research & Analytics is helping GBS decision-makers better understand the lay of the land, particularly as they prepare for a global recession.

Too often, COEs are stretched thin and forced to choose between maintaining existing automations and collaborating with the business to scale initiatives. Read on to learn how COE teams are uniquely p...

In this infographic, learn what future of work strategies are a reaction to, and how digital technologies can help.

A hybrid work strategy at its best enables employees to access an organization’s infrastructure anywhere in the world. However, without the right technologies in place, it can be challenging to orches...

Gallup says that at least half of the U.S. workforce is quiet quitting and 18% of workers are actively disengaged, which Gallup labels as ‘loud quitting.’ 

The world of work has changed, over the last 20 years... or even the last two years. But the way we run our organizations and manage our people? It hasn’t changed at nearly the same rate.

As the quit rate continues to impact hiring across the U.S., here are some tips on workforce planning strategy to make your business more appealing to prospective job applicants.

From May 10-11 join thought leaders, solutions providers, and attendees across Europe to discuss how SSOs and GBS ensure their top priority processes are ready for process tools like BPM and Process m...

In the third of a series of three exclusive articles, communication strategist Jonathan Steffen asks leading industry experts what they have learned from setting up Shared Services during the COVID-19...

China found itself in the uneasy position of being first in attempting to reconfigure the traditional working paradigm, so it makes fitting sense for the rest of the world to take note as they move fo...

Learn how an open-book culture can create new, more innovative ways of working, improve employee experience, and make your business more successful