‘Buy or build’ – why has it fallen by the wayside?

Add bookmark
20 years ago, when outsourcing became a mainstream business tool, there was much comment and guidance on determining whether a business should ‘buy or build’ its inputs. The same debate took place again ten years ago, as businesses and organisations started to fully explore outsourcing both business processes and ICT services. Somehow, in the following years this debate has apparently dried up and observers rarely see informed and objective debate on making the ‘buy...

Latest Webinars

Why Shared Services and GBS Transformation Stalls and How to Overcome Change Fatigue

2026-07-20

11:00 AM - 12:00 PM EDT

Explore why shared services transformations stall and how to overcome change fatigue, align teams an...

From Transactions to Trust: Transforming AP, AR, and Communications into Customer Experience Drivers

2026-06-30

10:00 AM - 10:45 AM EDT

Today's finance leaders are under pressure to improve cash flow, reduce manual work, and adapt to ev...

From Cost Centre to Control Tower: How Platform-Driven GBS is Redefining Enterprise Value in the Age of AI

2026-06-23

02:00 PM - 02:45 PM AEST

Fragmented architectures are holding GBS back. Discover how a platform-driven approach transforms sh...

Recommended