‘Buy or build’ – why has it fallen by the wayside?
20 years ago, when outsourcing became a mainstream business tool, there was much comment and guidance on determining whether a business should ‘buy or build’ its inputs. The same debate took place again ten years ago, as businesses and organisations started to fully explore outsourcing both business processes and ICT services. Somehow, in the following years this debate has apparently dried up and observers rarely see informed and objective debate on making the ‘buy...
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