‘Buy or build’ – why has it fallen by the wayside?

Add bookmark
20 years ago, when outsourcing became a mainstream business tool, there was much comment and guidance on determining whether a business should ‘buy or build’ its inputs. The same debate took place again ten years ago, as businesses and organisations started to fully explore outsourcing both business processes and ICT services. Somehow, in the following years this debate has apparently dried up and observers rarely see informed and objective debate on making the ‘buy...

Latest Webinars

From Transactions to Trust: Transforming AP, AR, and Communications into Customer Experience Drivers

2026-06-30

10:00 AM - 10:45 AM EDT

Today's finance leaders are under pressure to improve cash flow, reduce manual work, and adapt to ev...

The Power of Thinking Differently: Why Process Mapping Falls Short in the Age of Agentic AI

2026-06-18

10:00 AM - 10:45 AM EDT

As AI adoption accelerates across Global Business Services, many organizations are repeating the sam...

Smarter AP, Reduced Risk: How Medius uses AI to detect fraud and strengthen supplier engagement

2026-06-16

11:00 AM - 11:30 AM EDT

Suppliers want to know when they'll get paid. You want to know when they'll stop asking. By leveragi...

Recommended