Captives in India: Is the Honeymoon Over?
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To find out what lies ahead for BPO and Captives in India, view this printable PDF
After a study of about 100 captives of western companies in India, Evalueserve predicts that a majority of these captives are in serious trouble. A recent study conduted by the KPO concluded the following:Sixty-one percent of the captives studied have faced significant issues, with many of them already shut
downSmaller captives have been the worst hit; many of the larger ones are not in good shape eitherCaptives...
