Connecting to Customers through Social CRM

SSON News and Analysis
Posted: 07/09/2012

Connecting to current and potential customers is one of the biggest challenges facing businesses today. Significant resources are invested in creating and improving customer experiences. Even at this time of economic uncertainties, it’s hard to find a business that is not actively pursuing customer service improvements. The competition is

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SSON News and Analysis
Posted: 07/09/2012

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