Creating a profit center
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Continuous improvement organizations must be profit centers, not cost centers. Too often, these organizations are established with little thought as to how they will function with the rest of the organization. As a result, the continuous improvement organization goes about aimlessly 'improving,' with no bottom line results from its effort. No results equal no buy-in. No buy-in equals resistance to change. Resistance to change reinforces the lack of results. Without any real results for their eff...
