Deconstructing ‘Managed Services’

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Edward Chui, Head of Operations, China Construction Bank sat down with IQPC’s Darwin Jayson Mariano on the sidelines of the 15th Annual Asian Shared Services & Outsourcing Week to discuss the capabilities of managed services. Some questions that have been asked include: · ‘As-a-Service’ is such a huge buzzword in the industry. In plain and simple terms, can you tell us what it is and what is the buzz all about? · What are the main issues to consider whe...

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