Don’t Fall into the Activity Trap

Kate Vitasek
Posted: 07/22/2014

There are many "perverse incentives" in buyer-supplier relationships that can disrupt or even doom outsource relationships, but perhaps none of them are as perverse and downright dangerous as the one I call the Activity Trap. Transaction-based operating and pricing practices create this perverse situation. Why? Because the suppliers or service

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Kate Vitasek
Posted: 07/22/2014


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