Everest Group Recognizes Cognizant as a Leader in Capital Markets BPO

Cognizant’s Success Attributed to Customer Focus, Market Scale, and Process-Aligned Service Capability Cognizant has announced that it has been named a Leader in capital markets business process outsourcing by Everest Group, an advisory and research firm on global services. Everest Group evaluated 14 global capital markets BPO service providers in the recently released Capital Markets BPO Service Provider Landscape study ‘A PEAK into the Leaders, Major Contenders and Emerging Players of the Capital Markets BPO’. Cognizant was named a Leader on the basis of overall market success and delivery capability. While market success was based upon the annualized contract value, delivery capability was measured by the ability to deliver services successfully along the four sub-dimensions of scale, scope, enabling technology capability, and delivery footprint. According to Everest Group, Leaders have a larger scale along with broader and deeper client relationships, higher technology capability and investment in tools and platforms, and wider delivery footprint and global delivery presence. "Our research shows that the relatively nascent Capital Markets BPO landscape is fairly competitive now. Cognizant has achieved significant market success, with a specific spike in the investment banking, and custody and fund administration space, by leveraging its operational excellence focus, technology capability, and balanced global delivery footprint, while building on its acquisition of UBS’ India Service Center," said Rajesh Ranjan, Vice President, Everest Group. [eventpdf] "This recognition by Everest Group underscores Cognizant’s distinctive ability to re-imagine and modernize process work in global financial services institutions, and enable capital markets decision makers to drive strategic differentiation, new revenue sources, and dramatically rationalized costs," said Gajen Kandiah, Senior Vice President and Practice Leader for Business Process Services at Cognizant. "The recognition validates our efforts to help investment banks, brokerage houses, asset and wealth managers, and pension trusts evolve rapidly to the changing market and regulations, and meet the extraordinary requirements for service to their sophisticated client base." Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, headquartered in Teaneck, New Jersey (U.S.)

Everest Group Recognizes Cognizant as a Leader in Capital Markets BPO

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