Governance - The Secret Sauce for Success In Outsourcing



Jagdish Dalal
01/10/2012

Although the best time to plan for governance is during the strategy formulation stage, most companies wait until after implementation, when a problem arises, to address governance. But governance is not just about setting up formal reviews and periodic status reports; it is the act of managing the outsourcing engagement, and deals with processes that create success in the new relationship. What Prevents Good Governance? Before discussing the design and implementation of a governance pro...
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