Make your Shared Services team happy this Christmas

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As we approach the end of the year many of us are looking forward to the festive season and a holiday break to end 2010 on a high note... Earlier in my career when I was taking up my first Shared Services Director role, I sought advice from a fast- tracking Strategic HR Director on how to motivate and engage my new shared services team.... She was aged about 28, but clearly on a high trajectory to the top and I was expecting something profound from her, based on the latest psychological mo...

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