[Report] Q2 2014 Global Outsourcing Shaped by "Anti-incumbency" and "Disruptive Technology"




Anti-incumbency, shorter deals, emerging markets and disruptive technologies are on the rise and reshaping the future of global services. On the surface, the demand for global services remained steady in the second quarter of 2014, suggesting the market is stable. However, a newly released report from Everest Group suggests that, beneath the surface, the nature of that demand is shifting significantly, creating currents of change for the outsourcing industry. "In the first half of 2...
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