Saving money at Kingfisher: The less obvious way
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SSON: Michael, you have considerable experience with designing and implementing P2P and O2C solutions in various organizations such as Speedy Hire and Kingfisher - in your experience what is the most challenging aspect when implementing these solutions and transitioning services?MH: The most important thing is sponsorship. It boils down to whether you have the right support in the organization to implement the necessary changes. By default people don’t like big changes and if you don&rsquo...
