SSON Clinic with Rakesh Sangani



For every organisation that enters into a shared services or outsourcing journey, a key concern is the impact on the people. The situation is always a difficult one, with important considerations at each stage of the lifecycle.The key balance at each stage of the lifecycle is between having enough certainty and information about the future, communicating next steps which are not always clear and keeping the management credibility.One of the key factors to consider at every stage is the culture o...
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