Survey: Executives view billing as a utility, not a strategic function
Survey: Executives View Billing As A Utility, Not A Strategic Function
Survey Points to Missed Opportunities for Cost Savings, Customer
Despite its critical role in revenue collection and corporate cash flow, billing has apparently become such a systematic function that it is no longer viewed as strategic – even by billing executives themselves. In fact, according to a survey released today by billing outsourcing leader Billtrust, fully two-thirds (67 percent) of billin...
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