The Top Ten Rules of Email Etiquette

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There is a communication crisis occurring today. With the proliferation of text-speak and 140 character sentences, we have forgotten how to effectively communicate. For example, what happened to the professionally written email to a customer or even a colleague? For that matter, what happened to grammar and proper usage?With the advent of handheld electronic devices and text messaging, we have somehow allowed ourselves to fall into the trap of "everything for the sake of speed and convenience."...

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