What's the Implication of Outsourcing "Roles"?

The last ten years have been rough for the mutual fund industry. Market timing and late trading scandals in 2003 led to a substantially more demanding regulatory environment, including the adoption of the rule requiring funds to designate a compliance officer and implement a comprehensive compliance program, which presented fund boards with the tools for overseeing compliance and explicitly assigned them responsibilities relating to the compliance function. The Sarbanes-Oxley legislation brought a dramatic increase in the number and complexity of financial filings and substantially changed the role of the fund’s chief financial officer. While mutual funds were not a major cause of the 2008 financial downturn, the resulting market volatility has led fund boards to reconsider the traditional roles played by fund officers and service providers. From its earliest beginnings, the mutual fund business model has relied upon "outsourcing" virtually all of their activities. Funds are unique in that they usually have no employees of their own. Each function within a mutual fund, from the investment management delivered by the investment advisor, to accounting, safekeeping of the securities and the preparation and delivery of shareholder statements, is performed by different organizations which specialize in each service. Because funds are externally managed, it is not unusual for the fund’s investment adviser or administrator to provide the people to serve as officers to the fund. This seems to be changing, however, as fund boards see a need for experienced, highly qualified compliance and financial officers who are independent of the fund’s service providers. Most service organizations no longer wish to assume the risk and overall responsibility of having their employees serve in these roles because of the personal and corporate liability of the position. Generally speaking, investment management organizations focus on security selection, through market research and financial analysis of individual markets and companies. While mutual funds are the embodiment of the investment management skill, it is often the case that the investment advisor is also leveraging its resources to support various other investment products such as separately managed accounts, and alternative investment products. A compliance program must constantly evolve in response to changing regulatory requirements and business risks; new, more complex product offerings and evolving technology. It is not at all clear that investment firms are prepared to provide a qualified person who can focus on a mutual fund’s compliance requirements. In many firms, the financial and accounting personnel may not have the specific familiarity and experience to meet the needs and expectations of the role, and when they do, they often are challenged with available time to focus on maintaining this knowledge in the dynamic and evolving regulatory landscape. Qualified and experienced people who can fill these roles are available in today’s marketplace – people with specific knowledge of mutual fund accounting and financial administration and reporting; applicable rules and regulations governing open-end mutual funds; the interplay of the service providers involved in fund operations and the role and responsibilities of the fund board. In addition to overseeing a Fund’s compliance policies and procedures, the compliance officer is expected to take measures to assure that each service provider has implemented effective compliance policies and procedures that are administered by competent personnel. Transparency and candor are important in any discourse about compliance. Anything short of it may detract from a relationship of trust between the board and the compliance officer. While there is no one "right" approach to compliance, the value of independence in this role is becoming increasingly clear to fund boards. While many of the functional activities of the financial officer of a fund have remained the same, other duties and responsibilities have been mandated and the resultant liability for failure to properly oversee and comply has increased. The increase in visibility, accountability, and liability of a fund financial officer has been a significant reason most fund accounting agents serving the mutual fund industry no longer provide employees to serve their clients in this capacity. Mutual funds are increasingly complex, intensively regulated investment products that are highly transparent both to investors and regulators. Conscientious, knowledgeable, and resourceful personnel, armed with appropriate resources, are key contributors to an effective effort by funds to meet the requirements of today’s compliance and financial reporting environment.

What's the Implication of Outsourcing "Roles"?

To continue reading this story get free access

Upcoming Events

Accelerating O2C Transformation: How AI Is Reshaping the Cash Conversion Cycle

WorkX

Shared Services and BPO Week Philippines 2026

Why AI in BFSI Stalls After the Pilot — and What Leading Institutions Should Consider Doing Differently

The AP Automation Reality Check: What True Intelligent Automation Looks Like Inside D365

Order-to-Cash & E-Invoicing Transformation Virtual Summit

Follow Us

Latest Webinars

The Last Mile of Procure-to-Pay: Why Payment Strategy Determines the Success of Finance Transformation

Lean, Smart, Secure: How AI Sets the New Standard for P2P Financial Operations

How Signify Automates Journal Entries with Self-Service Configuration

Recommended

Egypt: The Next Country North American Shared Services Should Consider IT and Bu...

How Do Sourcing Objectives and Criteria Determine the Sourcing Approach ?

The Outsourcing “Conundrum”: Securing the Benefits You Expect

EP17 The critical link between digital transformation and GBS (Global Business S...

BPO = Business Process Outcomes [not Business Process Outsourcing]

5 Ways Your Business Process Management System Could Be Failing Your Back Office

"Parts Is Parts" - The Key to Differentiating Yourself

Tech Demo: Accelerating Invoicing to Overcome Workload, Speed and Regulatory Cha...

What Will Save BPOs?

Shifting to SaaS may not eliminate the “Technical Debt”

Offshore Engineering R&D Centers Will Continue to Flourish in Current Crisis

Play Nice, Outsourcing Providers. There will be life after COVID-19

FIND CONTENT BY TYPE

SSON COMMUNITY

ADVERTISE WITH US

JOIN THE SSON COMMUNITY

What's the Implication of Outsourcing "Roles"?

To continue reading this story get free access

Upcoming Events

Follow Us

Subscribe to our Free Newsletter

Latest Webinars

Recommended

FIND CONTENT BY TYPE

SSON COMMUNITY

ADVERTISE WITH US

JOIN THE SSON COMMUNITY