BPO and the Medici Effect ...

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Who would have thought that the 14th century Florentine House of Medici could hold the key to aligning the benefits of outsourcing and shared services with Small to Medium Sized Business or Enterprise (SMB/SME)? Let's start with a brief look at a concept called the Medici Effect. The Medici Effect theorizes that when you step into an intersection of fields, disciplines, or cultures, you can combine existing concepts into a large number of extraordinary new ideas. I propose that the ide...

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