End-to-End – Lessons from Experience
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Michael Hyltoft, an expert in Shared Services and Outsourcing, joins SSON on site at Finance Transformation Europe 2011 to talk about end-to-end processes.
Michael has worked on major finance transformation projects for companies such as Kingfisher, Dixons and Speedy Hire. In this exclusive interview, he talks about the novelty of taking an end-to-end approach versus a conventional approach – and the benefit in terms of metrics, time, cost and quality. He also discusses the challenges...
