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New Approach to Cost Reduction: Reduce Keystrokes and Application Interaction

Posted: 06/13/2012

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*View all content in Driving Value in the Customer Life Cycle Series

A large telecom provider faced multiple challenges in their billing support division. This short video walk-through demonstrates the Sutherland desktop solution they implemented to improve transparency, simplify operations by eliminating the rekeying of data, while enhancing the customer experience and increasing revenue.

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