Internal Communications Needs to Explode Preconceptions & Myths
The internal cascade of shared services information needs to address business needs first and foremost. But on top of that, communication is invaluable in strengthening relationships with the business partners serviced. As Shell's Global Communications Manager for the Finance SSO explains, communicating the right message to the right people a key enabler of improved performance.
With so many pre-conceived ideas around shared services, understanding and communicating the true value proposition is key.
Watch the interview below.