For those of you who are gourmet fans, enjoy cookery TV programmes, and are fascinated by what chefs can do (Michel Roux, Gordon Ramsey, Jamie Oliver to name a few) you will recognise the parallel between what Alex Polizzi's Hotel Inspector and Chef Ramsey’s Hells kitchen found – and what works equally well for an Egon Ronay standard Shared Services function.
The secret formula to good service and a winning business is the same: the key to success for a well run restaurant and an...
