2015's Best Reads on SSON

We meticulously track what's being read on our website throughout the year to help decide what we will be posting the next year. So here are our members' favorite content pieces for the year that's just gone:

1. 2015 Annual State of the Shared Services Industry Report

The most read piece online this year, as last year, is our annual members survey report. In 2015 we looked at how shared services practitioners are preparing themselves to drive more value.

2. Tools and Templates: a Balanced Scorecard for HR Services

Tools and Templates are always popular and our HR resources consistently rank high in the ratings.

3. Lift and Shift Model of Migration

Need tips on how to transform your shared services delivery? This article highlights some of the most important facts you need to prepare for.

4. Tools and Templates for Managing the Supply Chain

Procurement is a key area for shared services, and with end-to-end defining forward-looking operations, the supply chain has come under the spotlight. Get tips on how to drive efficiency, starting from the begining.

5. Outsourcing Trends in Banking, Finance, and Insurance Industries

The industry most frequently represented by our members is banking, finance, and insurance. A summary of the main outsourcing trends impacting this sector

6. Robotic Process Automation – is it the Solution You've Been Waiting For?

Our current members' survey confirms: most practitioners are not yet far progressed with robotic process automation. Find out what RPA is all about and how it can help you.

7. Global Business Services [summary of all content]

GBS still represents the holy grail of shared services models – and yet it is not for everyone. Get a better understanding of what it can do, and what it can't.

8. Creating a Brand New Strategy for Shared Services: P&G's Global Business Services

As Procter & Gamble continued to demand more from its shared services organization, it was clear that business as usual wouldn’t work. Something needed to be done in order to take the organization to the next level — but what?

9. Top 10 Mistakes Made When Implementing Shared Services

We all love learning from our peers – so what's better than an article on mistakes others have made [and you can avoid]?

10. The Shared Services and Outsourcing Professional course [SSO Pro]

Finally: It's still the people that drive shared services success, so upskilling yourself and your staff is a key priority. SSON presents an online forum for training across 10 core competencies, taught by 10 outstanding practitioners from around the world.