COVID-19: Tip of the Iceberg for Tectonic Shifts in Shared Services Delivery?

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COVID-19 SSO

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covidcoverOperating right at the front line, Shared Services leaders have a birds-eye view of COVID-19’s impact on business operations. So how has what amounts to a global shutdown affected a business model that has been at the vanguard of globalization? Will the SSO model help enterprises weather the storm? Or will it morph into a digitized version that is more resistant to the influences of widespread disruption, such as a pandemic?

To understand the impact on global support operations, SSON ran a flash survey on March 10-13, 2020. The results provide a snapshot of the industry’s initial response to the crisis.

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We respect your privacy, by clicking "Download Your Copy" you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.

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