2020: The Year RPA Becomes Part of Enterprise DNA

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RPA as DNA

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2020 is the year Robotic Process Automation (RPA) finally embeds itself in the DNA of business services. A bold statement in light of the fact that, according to SSON data, just under half of global SSO/GBS practitioners have actually implemented RPA to date.

However, the more important finding is that only 10% are not doing anything about it – with the remainder about to start. The industry has definitely reached – and passed – a tipping point.

A critical factor is that Shared Services executives today recognize intelligent automation (IA) as an enterprise competency rather than a tool to fix a specific problem. This competency is what will make all the difference as process automation is deployed to support and drive the enterprise’s digital agenda.

This report highlights 10 key trends that define RPA’s strategic role in modern enterprise services. Download it now.

We respect your privacy, by clicking "Download Your Copy" you will receive our e-newsletter, including information on Podcasts, Webinars, event discounts, online learning opportunities and agree to our User Agreement. You have the right to object . In addition, you agree to having your details passed onto the sponsor who may promote similar products and services related to your area of interest subject to their privacy policy. For further information on how we process and monitor your personal data click here. You can unsubscribe at any time.

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