End-to-end Process Management & Optimization in Shared Services
Improved performance through collective integration: strategies and tips
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We clearly have a [process] gap
That, certainly, is one of the takeaways of this report on how to achieve a "boundaryless" experience through improved E2E integration.
Reality shows that few organizations have yet cracked the code for effective E2E process management.
Even most multifunctional Global Business Services, we find, still operate within the limitations of individual functional silos.
This report offers valuable insights:
- how to break down the various elements of the process management ecosystem
- tips on how to equip the process management team for success, and
- five common pitfalls to avoid
In addition, it highlights new technical developments in support of end-to-end integration.
Please download it here.
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